Refund and Returns Policy

Refund and Returns Policy

ODAS Global Consulting LTD

Address:
Dept 5667a, 601 International House
223 Regent Street, Mayfair
London, England, W1B 2QD

Email: office@odasglobalconsulting.uk
Tel: +44 20 3885 0500

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1. Overview

At ODAS Global Consulting LTD, we strive to ensure our clients are completely satisfied with our services. We understand that there may be occasions when our clients are not entirely satisfied. This Refund and Returns Policy outlines the terms and conditions under which refunds and returns can be requested.

2. Consulting Services Refund Policy

2.1 Eligibility for Refunds

• Refunds are considered on a case-by-case basis.
• Refund requests must be submitted within 30 days of the service delivery date.
• To be eligible for a refund, clients must provide a valid reason for the request, along with any supporting documentation.

2.2 Non-Refundable Services

• Services that have been fully delivered and accepted by the client.
• Customized consulting solutions, as these are tailored specifically to the client’s requirements.

2.3 Refund Process

• Clients can request a refund by contacting our office at office@odasglobalconsulting.uk or calling +44 20 3885 0500.
• Refund requests will be reviewed within 14 business days of receipt.
• Approved refunds will be processed within 30 business days from the date of approval.
• Refunds will be issued using the original method of payment.

3. Digital Products and Reports Refund Policy

3.1 Eligibility for Refunds

• Digital products and reports may be eligible for a refund if there are technical issues preventing access or usage.
• Refund requests must be submitted within 14 days of purchase.

3.2 Non-Refundable Digital Products

• Digital products and reports that have been successfully downloaded or accessed.

3.3 Refund Process

• Clients can request a refund by contacting our office at office@odasglobalconsulting.uk or calling +44 20 3885 0500.
• Refund requests will be reviewed within 14 business days of receipt.
• Approved refunds will be processed within 30 business days from the date of approval.
• Refunds will be issued using the original method of payment.

4. Training and Workshop Cancellation and Refund Policy

4.1 Cancellation by Client

• Clients may cancel their registration for training sessions or workshops up to 14 days before the event date for a full refund.
• Cancellations made less than 14 days before the event date are not eligible for a refund.

4.2 Cancellation by ODAS Global Consulting LTD

• In the event that ODAS Global Consulting LTD cancels a training session or workshop, clients will be offered a full refund or the option to reschedule.

5. Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please contact us:

Address:
Dept 5667a, 601 International House
223 Regent Street, Mayfair
London, England, W1B 2QD

Email: office@odasglobalconsulting.uk
Tel: +44 20 3885 0500

Thank you for choosing ODAS Global Consulting LTD. We value your business and are committed to providing high-quality services to meet your needs.